This Privacy Policy (hereinafter referred to as “The Policy”) is designed to explain how Fluent Software (hereinafter referred to as “This Software”) operators (hereinafter referred to as “We”) collect, use, store, disclose, and protect the personal information of users (hereinafter referred to as “You”). Please read and fully understand all the terms of this Policy before registering, downloading, installing, or using this Software. Once you begin using this Software, it is considered that you have agreed and accepted all the terms of this Policy. If you do not agree with this Policy, please do not use this Software.
1. Scope
1.1 Applicable Scenarios
1.1.1 This Policy applies to all services provided by you using this Software, including but not limited to the full functionality of account registration, video creation, material storage, content sharing, and related services.
1.2 Exclusions
1.2.1 This Policy does not apply to links or services provided by third parties through this Software. The privacy policies for third-party services are determined by their own discretion and we assume no responsibility.
1.2.2 This Policy does not cover the privacy protection of user content (such as travel videos, images, text, etc.) that you upload and share through this Software, and the transmission and use of such content is subject to your consent and relevant laws and regulations.
2. Information Collection and Use
2.1 Types of Information Collected
2.1.1 Registration Information: When you register for this Software account, you need to provide basic information such as your email address, account password, etc. for account verification, login, and identification.
2.1.2 Usage Information: Records of actions generated during your use of this Software, including but not limited to video clip recordings, material upload recordings, text editing recordings, software usage duration and frequency, etc.
2.1.3 Device Information: To ensure the proper operation of the software, we will collect basic device information such as your device model, operating system version, device identifiers, network connection status, etc. to optimize software performance and troubleshoot issues.
2.2 Purpose of Information Use
2.2.1 To provide you with core services: including the implementation of the core functions of this Software, such as account login, video creation, material storage, HD playback, and more.
2.2.2 Optimize user experience: Improve your user experience by optimizing the software interface, feature layout, and recommended content based on your usage habits.
2.2.3 Ensure service security: Used to identify abnormal account operations, prevent account theft, combat illegal and non-compliant behavior, and ensure the security of your account and information.
3. Information Storage
3.1 Storage locations
3.1.1 We store your personal information on servers that comply with international data security standards, located in legitimate data centers worldwide, all strictly compliant with local data protection laws and regulations.
3.2 Storage period
3.2.1 Your personal information will be stored for the minimum period necessary to fulfill the purposes of use stipulated in this Policy agreement. After the period is exceeded, we will delete or anonymize your personal information according to law.
3.2.2 If you sign out of your account, we will promptly delete all your personal information upon completion of the account sign-out, except as otherwise stipulated by law and regulations.
3.3 Storage Security
3.3.1 We adopt various technical and administrative measures such as encrypted storage, access control, security auditing, and more to protect your personal information from disclosure, tampering, loss, or unauthorized access.
4. Information Disclosure and Sharing
4.1 Information Disclosure Limits
4.1.1 We will not disclose or share your personal information with any third party without your explicit written permission, except as otherwise stipulated by law and regulations.
4.2 Legal Sharing Scenarios
4.2.1 To achieve this Software Services, we may work with third parties providing services such as server storage, technical support, etc. Such third parties may use your personal information only to the extent of providing services to us, and must strictly comply with this Policy and related confidentiality agreements.
4.2.2 If we are required to disclose your personal information due to legal requirements, mandatory orders from judicial or administrative authorities, we will comply with our disclosure obligations according to law and notify you promptly (except where notification is prohibited by law and regulations).
5. User Rights
5.1 Rights to Query and Modify Information
5.1.1 You can use this Software Account to set up features, query, and modify your registration information and usage records to ensure that the information is authentic, accurate, and complete.
5.2 Right to Delete Information
5.2.1 You can request the deletion of your personal information or user content at any time, and we will complete the deletion within a reasonable period of time after receiving the request (except as otherwise stipulated by law and regulations).
5.3 Right to sign out of an account
5.3.1 You can sign out your account through the software-related features, and upon sign-out, we will delete all your personal information in accordance with the terms of this Policy.
5.4 How to exercise your rights
5.4.1 If you need to exercise the above rights, you can contact us at the contact details set out in this Policy, and we will respond to your request within reasonable periods.
6. Information Protection for Minors
6.1 Applicable Principles
6.1.1 We value the protection of personal information of minors, and if you are a minor (under 18 years old), you need to use this Software with the consent of your guardian, and your guardian will assist in managing your personal information.
6.2 Guardian Responsibilities
6.2.1 Guardians should properly manage the accounts and personal information of minors, and if they discover that minors have used this Software without consent or have disclosed personal information, they can contact us to assist in processing.
6.2.2 If we discover that a minor is not using this Software without the guardian‘s consent, we will promptly suspend the account use and notify the guardian to delete the relevant personal information if necessary.
7. Policy Updates and Notifications
7.1 Policy Updates
7.1.1 We have the right to modify this Policy at any time based on changes in laws and regulations, software operational needs or data protection requirements, and the modified Policy will be published in a prominent position within this Software.
7.2 Notification Obligations
7.2.1 After this Policy is updated, if you continue to use this Software, it is considered that you have accepted the updated Policy; if you do not agree with the updated Policy, you can stop using this Software.
7.2.2 If this Policy update involves your core rights, we will notify you in advance of the updated content through email or in-software notification.
8. Dispute Resolution and Contact Methods
8.1 Dispute Resolution
8.1.1 Any disputes arising from or related to this Policy should first be resolved through friendly negotiation; if negotiation fails, either party has the right to file a lawsuit in the courts with jurisdiction where the software operator resides.
8.2 Contact Us
8.2.1 If you have any questions, complaints, suggestions, or requests to exercise your rights regarding personal information protection, please contact us at the following email address: dkhaemba71@gmail.com, and we will respond to your request within 15 business days.
This Policy is effective from the date of your first use of this Software.